Last Updated on July 14, 2016
Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada) and corresponding provincial privacy acts.
The Site is not directed at persons under the age of 18. If you are under 18, please do not provide any personal information on the Site.
What information does GRL collect on the Site?
GRL collects both personal information and aggregated information on the Site. GRL’s collection and use of different kinds of information is discussed below.
GRL is responsible for all personal information under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. We have employees in our business who are accountable for compliance with these privacy and security principles.
Personal information is information that refers to an individual specifically and is recorded in any form, and includes such things as age, income, date of birth, ethnic origin and credit records. Information about individuals contained in the following documents is not considered personal information: public telephone directories (where the subscriber can refuse to be listed), professional and business directories available to the public, public registries and court records, other publicly available printed and electronic publications.
You do not have to provide personal information to use the Site, however in order to access particular Services, GRL requires that you furnish personal information. We collect only the information required to provide the Services to you. You may be asked to provide your contact information (such as your name, e-mail address and/or IP address and demographic information in connection with your use of our Services. Please note that financial information, such as credit card numbers, are never captured on our site nor maintained or stored on our site.
♦ communicating with you generally
♦ responding to your technical or customer support inquiries
♦ sending you newsletters
♦ providing our Services
♦ carrying out surveys
♦ recommending products and services that GRL believes will be of interest and provide value to you
♦ complying with legal and governmental requirements, or otherwise as required by law
♦ enforcing our Terms of Service
♦ protecting the rights, property or safety of the Site, our users or the public
♦ protecting against fraud or error
♦ fulfilling any other purpose that would be reasonably apparent to the average person at the time we collect it from you.
In addition, GRL uses IP addresses to calculate our Site's usage levels. Whenever you are on the Internet, a number (an IP address) is automatically assigned to your computer. This number is identified and logged automatically whenever you visit our Site. Collecting IP addresses is a standard practice on the Internet and is done automatically by many Web sites. Demographic information, as well as usage data calculated from logging IP addresses, is only shared with advertisers and third parties on an aggregated basis. (See the Aggregated Information section below.)
Otherwise, GRL will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information. You can change your consent preferences at any time by contacting GRL at the contact information referred to under the "Contacting Us" section below.
We collect information through the Site relating to traffic levels - for example, the total number of users visiting particular pages - as well as aggregate demographic information. Such aggregated information is helpful to us in order to measure interest in and use of the various sections of this Site so as to improve design and navigation and to gather marketing information. We may share aggregated information, which does not personally identify our users, with our advertisers, business partners, or other third-party vendors.
We receive and store any information you enter on our Site or give us in any other way. We also receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses the Site.
Cookies are data that a Web site transfers to an individual's computer hard drive through your web browser, to enable our systems to recognize your browser. Cookies, which are an industry standard tool used by most Web sites, can facilitate a user's ongoing access to and use of a Web site. Cookies do not cause damage to your computer systems or files.
Disclosure of Personal Information
GRL does not disclose personal information to any organization or person for any reason except the following:
♦ we employ other companies and individuals to perform functions on our behalf. Examples include Web site hosting, order processing and fulfillment, credit card authorization and clearance, technical support, data analysis, e-mailing and other services of an administrative nature. They have access to personal information needed to perform their functions, but may not use it for other purposes. We may use service providers located outside of Canada, and, if applicable, your personal information may be processed and stored in other countries and therefore may be subject to disclosure under the laws of those countries.
You are deemed to consent to disclosure of your personal information for those purposes. If your personal information is shared with third parties, those third parties are bound by appropriate agreements with GRL to secure and protect the confidentiality of your personal information.
GRL retains your personal information only as long as it is required for our business relationship or as required by federal and provincial laws.
Links to Third Party Sites
Updating or Deleting Personal Information
GRL keeps your personal information up to date, accurate and relevant for its intended use. If you would like to correct or update any personal information within your profile, you may do so on the Profile page within this Site.
Upon your request, we will deactivate your profile and personal information from our active databases. You can make this request on our Site and clicking on Contact Us. Such information will be deactivated as soon as reasonably possible and in accordance with applicable law. Please note that although your account has been deactivated, we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records.
We take steps to safeguard your personal information, regardless of the format in which it is held, including:
♦ electronic security measures for computerized personal information such as password protection, database encryption and personal identification numbers
♦ organizational processes such as limiting access to your personal information to a selected group of individuals
♦ contractual obligations with third parties who need access to your personal information requiring them to protect and secure your personal information
It’s important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you’ve finished using any shared computer.
Please note that financial information, such as credit card numbers, are never captured on our Site nor maintained or stored on our Site.
Access to Your Personal Information
You can request access to your personal information stored by GRL. To contact us, refer to the "Contacting Us" section below. Upon receiving such a request, GRL will:
♦ inform you about what type of personal information we have on record or in our control, how it is used and to whom it may have been disclosed
♦ provide you with access to your information so you can review and verify the accuracy and completeness and request changes to the information
♦ make any necessary updates to your personal information.